Listening and Advice Lines can be really helpful in your time of need. Below is a list of listening services available. Also, the University Counselling Service has created a document with information about mental health support that is accessible during the Christmas closure period, which you can access here  Further more, the Living Well Alone organisation has published-a handbook for students staying at University over the holidays, which you can access here


Nightline provide a confidential night-time support service for Cambridge and Anglia Ruskin universities. Nightline offers support through live chat, phone, email or Skype.

Open hours: Night-time support available during term time.



Togetherall is a clinically managed community providing peer-to-peer support. Trained practitioners are available 24/7 for extra support, when needed

Open hours: Access 24 hours a day, 365 days a year


Samaritans logo


The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. They won't judge you or tell you what to do, just listen to you.

Open hours: 24 hours a day, 365 days a year

Call: 116 123


Papyrus logo


HOPELINEUK is operated by suicide prevention charity Papyrus. Hopeline is a confidential support and advice service for Young People under the age of 35 who are experiencing thoughts of suicide and anyone concerned that a young person could be thinking about suicide.

Open hours: 09:00 - 10:00 weekdays & 14:00 - 22:00 weekends (14:00 – 22:00 bank holidays)

Call: 0800 068 41 41


Centre 33 logo

centre 33

Centre 33 support young people up to the age of 25 with mental health, caring responsibilities, housing, sexual health and more.

Open hours: Monday, Tuesday 10:00-17:00, Wednesday 12:00-17:00, Friday 10:00-13:00 & Saturday – 10:00 -13:00

Call: 0333 4141809


Sane logo


Sane is a leading UK mental health charity working to improve the quality of life for anyone affected by mental illness. 



Get connected logo

get connected

Get connected are one of the largest providers of private rehabilitation, treating drug and alcohol addictions along with process addictions like gambling, sex and eating disorders.

Call: 0203 993 5571


Switchboard logo


Switchboard are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing.  

Open hours: Open 10:00-22:00 every day

Call: 0300 330 0630


Mind logo


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Open hours: Open 10:00-22:00 every day

Call: 0300 123 3393


CALM logo


The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this.

Open hours: Open 17:00–00:00, 365 days a year

Call: 0800 58 58 58