All postgraduate students have a graduate tutor allocated by your College, who is responsible for your pastoral support. They are your main point of contact for general or non-academic advice and support, but may also be able to support you with academic-related issues where appropriate. Your tutor should reach out to you as you begin your course, and you should aim to see them at least once in the first term, either individually or in a group. Their role is to help you and to support you in navigating the (quite confusing!) structures of the Collegiate University, so it can be useful to reach out before any concerns you may have become more serious, even if you don’t feel you have a pre-existing relationship.
Examples of how your graduate tutor can help you include providing careers advice and writing tutorial references; liaising with academic supervisors and Departments/Faculties if you are experiencing difficulties in this area; supporting any applications you make for hardship funding, time out from your studies, or other adjustments for personal reasons to the relevant University bodies; and signposting you to sources of specialist support if necessary.
If you experience difficulties with your tutor, or need additional support with any issue you’re facing, you can speak to the SU’s Student Advice Service. You can find more information about the Student Advice Service and other sources of sources of support at the University on the Welfare page.